Emergency & SOS
Request help with your current location, severity level, symptoms, allergies, medications, a voice note and photos or videos. Track the status live: pending, assigned, in progress, completed.
SierraBay Health connects members with fast, professional medical care. Send an emergency request with your location and symptoms, follow it in real time and check your coverage without paperwork.
Request status
Six tools in one app, built for members who travel or live in Mexico.
Request help with your current location, severity level, symptoms, allergies, medications, a voice note and photos or videos. Track the status live: pending, assigned, in progress, completed.
Send an alert from Apple Watch or a Wear OS watch, together with your vital signs at that moment.
Search network hospitals by distance or name, see if they have ER or ICU, call them or open directions on the map.
Your digital card with insurer, policy and verification of benefits (VoB), always at hand.
See your vitals synced with Apple Health or Health Connect: heart rate, oxygen, steps and sleep.
Guided yoga, cardio, nutrition and mindfulness routines, a daily tip, streaks, badges and a daily reminder.
Big buttons, clear status and your information ready before you need it.
Request status
One tap shares your location and severity, then you follow every step.
Network hospitals near you, with ER and ICU tags, call and directions.
Member
Alex Morgan
Your membership card and verified benefits, no paperwork.
Trigger an SOS straight from your wrist. The alert goes out with your vital signs of that moment, so the medical team knows what to expect before arriving.
For people with international health insurance who travel or live in Mexico.
Create your account with your personal details and your insurer.
SierraBay checks your benefits with your insurer, usually within 24 to 48 hours, and lets you know when your coverage is active.
From then on, request help, find hospitals and check your coverage whenever you need.
Face ID or fingerprint, plus optional two-step verification by email.
Your credentials are stored encrypted on your phone.
Request deletion of your account and personal data from the app, under GDPR and LFPDPPP.
Available in English and Spanish.
Emergency help, nearby hospitals and your coverage, from your phone or your watch.
Or create your account on the web